F&Q

Currently only supports the entire United States (Excludes Alaska, American Samoa, Guam, Hawaii, the Northern Mariana Islands, Puerto Rico, the Armed Forces of the Americas, the Armed Forces of Europe, and the Armed Forces of the Pacific regions)

If you would like to change or cancel your order before it has shipped, please contact us cs@primyhome.com

You can expect your order to arrive 3-7 days after it ships.View our Shipping & Delivery page for more information.

Yes! Once your order has shipped, you will receive a shipping confirmation email with tracking information included. If you have any questions about your order, please contact us, or use the live chat feature at the bottom of the page.

Contact us to solve missing parts problem immediately: cs@primyhome.com or +1 (775) 320-9681

Sometimes the trip from our warehouse to your home can rough it up a bit. Get in touch with us as soon as possible, we would offer you free replacement for you.

We have 30-days No Reason Money Back Guarantee, check more details HERE.

Yes! Most products are covered under the Primy Limited Warranty.